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Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.Method 1: Using the TV's settings menu. One of the easiest ways to turn off closed captioning on your Samsung Smart TV is by using the TV's settings menu. Here's how you can do it: Start by turning on your Samsung Smart TV and grabbing the remote control. Press the "Menu" button on the remote.Hi BONEZUNDERGROUND, I'm Christine, an independent advisor and a Windows user like you. I'll be more than happy to assist you today! Seems you would like to disable the closed captions, I've found similar thread about this, please check this link for the steps on how you can turn off the closed caption:Press and hold the Mic button on your Voice Remote. Use a voice command like "Turn on closed captioning or 'Turn off closed captioning". Using your remote. Press the B button on your Voice Remote to open the accessibility menu. Highlight Closed Captioning and use the OK button to toggle the feature on or off.How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...Hi there, Fattybign, thanks so much for reaching out and sorry to hear about the Close Captioning issues you're running into while using our Stream app on your Firestick 4K Device! This definitley sounds frustrating and I'd like to help! To confirm, once you toggle the Closed Caption setting to "off" and then try changing between your DVR and ...Tap on the “text bubble” (subtitles) button and turn the subtitles “On” or “Off.”. It’s the same on Android, it’s very simple: Open the “Android Peacock TV app” and launch the content you want. Pull up the playback options with your finger. Tap on the “text bubble” (subtitles) button and turn them “On” or “Off.”.To turn subtitles off, press the Menu button, re-open Subtitles and Audio, and select your currently enabled captions option. You'll then see an option to set subtitles to Off . I hope this helps.XfinityThomasD. Hi @Aeiscott108. I can understand wanting to reposition the closed captioning for some of the shows that I've watched. Unfortunately, we don't have the ability to adjust too much for the close captions. The FCC has implemented rules a few years back for broadcast networks to host the closed captioning in certain areas during a ...3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, …Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ...In my profile settings closed captioning is set to off. When I watch a show or movie, the closed captions are set to off. Despite all of that, there are closed captions on the screen whenever I watch anything. Watching on a PS4 if that matters. I've logged out of my profile and deleted and reinstalled the app multiple times.Step 3: Finding the Subtitles Option Within the content settings menu, search for the "Subtitles" or "Closed Captions" option. It is usually located under the "Audio & Subtitles" or "Language" section. Step 4: Turning Off Subtitles Select the "Subtitles" option and a list of available subtitle options will appear.In this video I show you how to turn on and off the closed captioning on a Roku device. I show and explain what On Replay means in the closed captioning menu...Turn On Captioning for Netflix. Getting started with Netflix closed captions or subtitles on any device is easy. Simply follow the steps below. Hint: To turn captions on for all shows, start with an adult profile (not a kid’s profile) and pick a show with a maturity rating for teens and older. Then watch for at least 2 to 3 minutes to save your preferences for future shows.Nov 30, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Enable and Disable Live Captions From ActiWe're aware of an issue affecting some customers' X CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ... Step 4. Use the left or right arrow buttons to disable the Closed Cap 6.4K. 2. 0. 2. Responses. Accepted Solution. MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming movie, etc., … Check the system-wide settings. From the Roku Home screen

10 Feb 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.Closed captions on Chromecast. Closed. When I start a stream on my phone, I have an option under the gear icon to toggle on Closed Captions. When I select my Chromecast device and cast the stream, that option disappears and I don't see the captions on my casted device, and don't have a menu to toggle them on using my TV remote.Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.Displaying closed captions or subtitles. To enable closed captions or subtitles while watching a film, select the CC icon in the bottom-right corner of the video player: Slide the toggle next to Captions to turn them on. If multiple tracks are available, you can select one below the toggle. Select Captions Settings to customize how captions ...To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal. NOTE: Some set-top boxes may automatically display Closed Captioning on the TV screen when the set-top box sound is muted. If this is the case, turn off the Mute function of the set-top box.

Turn audio description on from the Accessibility Settings menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.. The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the right-hand side of the menu.Press and hold the Mic button on your Voice Remote. Use a voice command like "Turn on closed captioning or 'Turn off closed captioning". Using your remote. Press the B button on your Voice Remote to open the accessibility menu. Highlight Closed Captioning and use the OK button to toggle the feature on or off.Several exclusive brands have emerged in the saturated television market, such as the Insignia brand of electronics sold only at Best Buy stores. Insignia televisions feature a variety of basic visual functions including closed captioning for hearing-impaired viewers. You can turn on closed captioning on an Insignia television in a few steps.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Aug 13, 2021 · In recent weeks I've noticed that on some . Possible cause: 1. Access the Menu: Use your Comcast remote to access the main menu or.