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Feb 7, 2024 · MLGW News Release. Memphis Light, Gas and Water Division Issues Scam Alert. February 7, 2024. Memphis Light, Gas and Water (MLGW) urges customers to remain vigilant in safeguarding the security of their online account information. Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams.MLGW employees typically read analog meters once per month on a weekday; occasionally the utility reads meters on Saturdays. For more information, go to mlgw.com or call 544-6549. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939.Be sure to have your 16-digit MLGW account number ready for faster service, but be mindful that crews must work safely as they deal with severe weather. Therefore, restoration can take some time. You can also check to see if your neighbors’ homes are affected by viewing MLGW’s live outage map and sign up for outage text alerts.First Alert smoke detectors are a crucial component of home safety, providing early warning in the event of a fire. However, homeowners may occasionally experience false alarms or ...If you have questions regarding this matter, you may contact MLGW’s Water Quality Assurance Lab at (901) 320-3962, or email mailto:[email protected]. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939.Residential Customers: You can send an email to [email protected] or call MLGW’s Customer Care Center at 901-544-MLGW (6549) Commercial Customers: You can send an email to [email protected] or call MLGW’s Business Solutions Center at 901-528-4270. To Opt-Out of SMS Text Messaging Text STOP to 67109 to cancel text …Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Register for MLGW Text Alerts: Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map.Step 1: Before MLGW can supply electricity to its customers, it must be able to receive it from its supplier. Thus, our first order of business is to repair any damage to transmission lines and towers. These lines carry electricity from our producer, Tennessee Valley Authority (TVA), to our substations. Step 2: We repair any damage to our ...To help ease this burden, we've developed the following payment and assistance programs, as well as extension policies. For more information about these programs, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549, visit one of our Community Offices or click on links below. Brochures are also available online for a ...To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you ...Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formDecember 11, 2023. At Memphis Light, Gas and Water, we are committed to making our electric system better by trimming trees, replacing outdated infrastructure and modernizing the distribution grid. The Tree Trimming plan was implemented in September 2023, with three tree trimming contractors Kendall Vegetation Services, Lewis Tree Service, Inc ...The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one.Text Alerts · Memphis LED Project · Tree Trimming ... MLGW on Instagram · mlgw.com. 220 South ... All Information © 2024 Memphis Light, Gas and Water Division ...Memphis Light, Gas and Water - Home Overview. As MLGW improves electric reliability, water production, and community outreach in the short-term, President and CEO Doug McGowen has charged a team with preparing the organization for the future. Process. Eleven internal workgroups made up of more than 90 experts at MLGW are researching all aspects ...How to Enroll in MLGW’s Outage Text Alert Messages. Visit MyAccount using the link: https://mymlgw.mlgw.org/. Login using your MyAccount credentials. Click on the yellow …Jan 19, 2024 · MLGW crews are working around the clock to find and fix leaks in the system and restore normal water pressure to all customers affected. Key takeaways: • All customers are asked to conserve water until further notice. • MLGW asks customers to call 528-4465 and report water leaking from the street which may indicate a broken water main.As a reminder to customers, MLGW representatives will never call and demand money. Bill payments are accepted by phone (1-866-315-0277), using My Account, at authorized pay agents (mlgwagents.com) or at a Community Office.MLGW News Release. City of Memphis Utility Assistance Fund offers help to residents. April 9, 2024. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Mayor Paul Young and the Memphis City Council set aside $1 million for the program, now in its fifteenth year. You will qualify if:Report and check MLGW power outages: You can report outages by calling MLGW at (901) 544-6500. Be sure to have your 16-digit MLGW account number ready for faster service, …MLGW crews working to assess damage, restore power. April 23, 2023. A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers. There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree ...MLGW crews working to assess damage, restore power. April 23, 2023. A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers. There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree ...Making Moves in Procurement: 2024 Procurement FMLGW News Release. Some MLGW customers received multiple c January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water customers to boil water before ... January 8, 2024. MLGW is prepared for severe weath MLGW News Release. City of Memphis Utility Assistance Fund offers help to residents. April 9, 2024. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Mayor Paul Young and the Memphis City Council set aside $1 million for the program, now in its fifteenth year. You will qualify if: January 10, 2024. Memphis Light, Gas and Water business offices wil

MLGW News Release. MLGW Hosting Super Assessment Days for Open Positions. August 25, 2023. Memphis Light, Gas and Water is hosting super assessment days that require testing for positions that are hard to fill. Testing will be conducted for mechanics, meter repairers and electronic technicians as well as technical and …MLGW Issues a Precautionary Boil Water Advisory. December 23, 2022. (December 23, 2022 – 10 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks and water production issues which have resulted in a significant loss of pressure in Southeast and North Shelby County in the drinking ...Energy-Saving Tools. At Memphis Light, Gas and Water, our purchasing strategy helps to secure reliable delivery of natural gas at the best rates possible. However, you can also play a role in the amount you'll pay for your energy costs. The two most significant factors in your bills are consumption and weather. By taking steps to prepare your ...In today’s digital age, email accounts have become an integral part of our daily lives. Whether it’s for personal or professional use, we rely on email platforms like Gmail to comm...Register for MLGW Text Alerts. Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map. Download MLGW's iPhone App.

Memphis Light, Gas and Water is committed to providing exceptional customer service. Your health and safety are important to us. The coronavirus known as COVID-19 is a serious health concern and MLGW urges you to take precautions when you are able to do so. We are working to minimize the threat of COVID-19. MLGW's COVID-19 FAQ Sheet.For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.MLGW does consider burst pipes an emergency. Customers can call 528-4465 to have water turned off. However, depending on demand, it could take some time for crews to respond. MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. This FREE Rental Rescue Home Energy Audit is avai. Possible cause: Memphis Light, Gas and Water - Home Overview. As MLGW improves electric reliability, wate.